Pecking at a Trail of Breadcrumbs

We are on week six of trying to get ahold of our agency’s office supervisor to find out who our new licensing rep will be. I’ve left countless messages, each one getting decidedly less friendly and a bit more passive aggressive. It’s petty, I know, but all through our training we kept hearing about this shortage of foster parents. Here we are, practically begging to continue the licensing process and no one will return our call! We were cautioned by our instructors to not change agencies until we are officially licensed, at the risk of paperwork or proof of our class completion being lost in the shuffle. The PRIDE classes were important and enlightening, but I don’t need to take them for a second time just because someone forgot to transfer all of our info to a new agency.

I’m home from school today on account of high temperatures. It’s the summer equivalent of a snow day. It’s my first ever and it’s decidedly less magical than a snow day. Especially because it could be completely prevented by this wonderful new-fangled invention called air-conditioning. The first few weeks of school have been so interrupted and inconsistent with early releases (because of high temps), holidays (Labor Day, Rosh Hashanah), and students being absent (why not take a week’s vacation during the second week of school? I had 5 students absent on Friday!)  Am I complaining that I’ve had lots of days off? Yes! It’s the beginning of the year, we are trying to establish routines and expectations, parents are already calling to know how their children are doing in math and reading, I’d like a normal five day week to get settled.

Here’s a little inside tip from a teacher to any parents out there. Your child’s teacher won’t really know what kind of reader your child is until October. Don’t even ask before then. Think of the logistics. If I want to sit down and read with your child one-on-one, which is the ultimate goal, there are 20 other seven year olds in the room that have to be doing something 100% independently, quietly, and without interrupting what I’m doing with your child. It takes a lot of work and practice to get to that point. I’m READY to be at that point but the calendar and mother nature have different ideas. Okay, rant over. Let’s try this again…

I’m home from school today on account of high temperatures so I seized the opportunity to track down SOMEONE that could help us with this licensing rep situation. I tried my good friend, the supervisor, one more time for good measure. Voicemail. At this point I went back to the agency’s website and clicked on the “Interested in Foster Care?” link like I did a million years ago to start this whole process. I started calling the contact numbers at each of the agency’s offices. I didn’t care if they were hours and miles outside of my area. Someone was going to help me. When a real human being actually did answer the phone (three calls later) I almost forgot how to engage in a conversation. He was initially confused as to why I was calling his office since I live nowhere near it but was happy to give me the numbers of two people that might help me.

I called the first and he told me to call the second name I had been given. He told me that the second person was the licensing supervisor for the whole agency. I liked the sound of that.  The number he gave me was different than the one I had been given previously. He also gave me the name and number of the licensing supervisor’s supervisor. (Seriously? I work at a school. We have students, teachers, a principal, and a superintendent. That’s as complicated as it ever gets!) In the end after calling three more numbers, I left voicemails for both the supervisor and the supervisor’s supervisor. I don’t really know what to do if they don’t call me back. Even if we decided to switch agencies who would I even tell? Who has our file? Let’s hope the phone rings.

trail-of-breadcrumbs1

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2 thoughts on “Pecking at a Trail of Breadcrumbs

  1. Ohhhhhh that’s frustrating. I can’t stand inefficiency like that. Do you live close enough to make a little unannounced visit to the office? It may not help but it’s far more difficult for people to give you the slip if you’re standing right there. I’m a fan of principle over everything else … Heh. Doesn’t always work out in my favor but most of the time I’m victorious … And even if I’m not, I definitely feel better afterwards. 🙂

  2. Pingback: Pleased | The Tiny Human Project

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